Return Policy

Thanks for shopping at thelunawardrobe.
If you are not entirely satisfied with your purchase, we're here to help.

Returns & Exchange
You have [14] calendar days to return an item from the date you received it.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase. 

All purchase are final and non-refundable unless the ordered items received are incorrect and defective which you are entitled for an exchange subject to product availability.

Please provide us these informations via email and email to us at [email protected].

  1. Your order number
  2. List of items purchased
  3. Proof of defect or incorrect sent items

Once we received your item, you will be notified and we will inspect the item for the exchange eligibility. We will immediately notify you on the status of your exchange.

If your return is approved, we will arrange the exchange item for you and notify as soon as the item is being shipped.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Contact Us
If you have any questions on how to return your item to us, do contact us at [email protected].

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